{% extends "base.html" %}
{% block title %}FAQ — How selling works — GoldBuy{% endblock %}
{% block meta_description %}How selling your gold to GoldBuy works: free quotes, safe public meetings, payment on the spot via M-Pesa, bank transfer or cash. Answers to common questions.{% endblock %}

{% block content %}
<section class="faq-page">
    <h1>How selling your gold works</h1>
    <p class="lead">Everything you need to know before you post your item.</p>

    <div class="faq-list">
        <details open>
            <summary>How does the process work?</summary>
            <p>Post your item with photos, your location, your asking price and your
               phone number. Our team reviews it and <strong>calls you back</strong> —
               usually the same day. If we agree on a price, we arrange to meet,
               test the gold in front of you, and pay you on the spot.</p>
        </details>
        <details>
            <summary>How do you decide the price?</summary>
            <p>Gold is valued by <strong>weight and purity (karat)</strong>. We weigh
               your item and test its karat (9k, 14k, 18k, 21k or 24k), then price it
               against the day's market rate. Stones, brand or workmanship can add
               value for jewellery in good condition.</p>
        </details>
        <details>
            <summary>Does a quote cost anything? Am I obliged to sell?</summary>
            <p>No and no. Testing and quoting are <strong>completely free</strong>,
               and you can walk away at any point — no pressure, no charges.</p>
        </details>
        <details>
            <summary>Is it safe to meet?</summary>
            <p>Yes. We meet in <strong>public, busy places</strong> during the day —
               a bank hall, a mall, or an office you choose. Bring a friend if you
               like. Never hand over your item until you have been paid.</p>
        </details>
        <details>
            <summary>What kind of gold do you buy?</summary>
            <p>Jewellery (even broken), rings, coins, bars, nuggets, dust, dental gold
               and gold watches — any karat, any condition. If you are not sure it's
               gold, post it anyway and we will advise when we call.</p>
        </details>
        <details>
            <summary>How do you pay?</summary>
            <p>Your choice: <strong>M-Pesa, bank transfer or cash</strong> — always in
               full, at the moment we take the item.</p>
        </details>
        <details>
            <summary>Do I need an account to sell?</summary>
            <p>No — you can post as a guest. An account just pre-fills your details
               and lets you track the status of your items.</p>
        </details>
        <details>
            <summary>Is it legal to sell my gold?</summary>
            <p>Yes, selling your own personal gold items is legal. We may ask simple
               questions about the item's origin when we meet — reputable buyers
               always do.</p>
        </details>
    </div>

    <div class="faq-cta">
        <a class="btn btn-large" href="{{ url_for('sell') }}">Sell your gold now</a>
    </div>
</section>
{% endblock %}